Archive B Writing and conversations
Field notes
Observations from the border between product, engineering, documentation, and the developer community.
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Notes from this site
N.01
Documentation · 4 min read
N.02Documentation is a product surface.
Good documentation is not a description of the product after the fact. It is one of the places where the product becomes understandable.
Ecosystems · 3 min read
N.03Integrations are relationships before they are code.
The API connection may be the artifact, but shared understanding is what makes an ecosystem integration durable.
Community · 3 min read
Public support is product intelligence.
A resolved question helps one developer. A recognized pattern can improve the product for everyone who follows.
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